Service Parts Specialist Lead
7 days ago
At O'Reilly Auto Parts, we're looking for a skilled Service Parts Specialist Lead to join our team. As an experienced parts specialist, you'll oversee and direct the daily activities of our delivery specialists to ensure customers receive accurate and timely order deliveries.
**Compensation Package:** $16-$27 per hour (estimated)
**Job Description:**
We're seeking a highly technical and experienced professional who can develop strong sales relationships with installers and customers. Your primary responsibilities will include:
• Working closely with installers and professional customers to build trust and drive sales
• Taking customer orders over the phone and online, ensuring accuracy and timeliness
• Directing efforts to accurately pick and stage parts for delivery, and routing delivery specialists to ensure seamless customer experience
• Ensuring delivery vehicles are maintained to company standards, and all vehicle inspections are completed on time
• Verifying product and merchandise, including warranty parts and cores, before customers leave the store
• Assisting with customer labor claims, ensuring they're processed efficiently
• Performing other duties as assigned by management
**Required Skills and Qualifications:**
• Strong background in mechanics
• Excellent communication skills
• Desired: hands-on knowledge of automotive repairs, ASE certification
**Benefits:**
We offer a competitive total compensation package, including:
• Competitive wages and paid time off
• Stock purchase plan and 401(k) with employer contributions
• Medical, dental, and vision insurance with optional flexible spending account (FSA)
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth
• Equal opportunity employer
O'Reilly Auto Parts is committed to creating a diverse and inclusive work environment where everyone has the opportunity to succeed.
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