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Lead Veterinary Coordinator

2 months ago

High Point, North Carolina, United States Banfield Full time

Position Overview:
The Lead Veterinary Coordinator at Banfield Pet Hospital plays a crucial role in ensuring seamless operations and exemplary service delivery. This position is designed for individuals who are passionate about animal care and possess strong leadership skills.

Key Responsibilities:
The Lead Veterinary Coordinator will undertake the responsibilities of a Client Service Coordinator and/or veterinary assistant/technician, while also providing essential support across various shifts. This role is pivotal in maintaining a leadership presence in the hospital, thereby supporting both team members and clients effectively.

Operational Duties:
1. **Leadership Support:** Assist the Practice Manager and Chief of Staff in fostering a productive environment.
2. **Client Engagement:** Actively promote hospital services to attract new clients and ensure existing clients receive exceptional service.
3. **Team Coordination:** Guide and manage the flow of clients and pets, optimizing the hospital's operational efficiency.
4. **Financial Management:** Oversee financial transactions and maintain accurate records.
5. **Veterinary Assistance:** Provide support to veterinarians and technicians, ensuring the safety and well-being of all pets in care.

Leadership Responsibilities:
Assist in developing a cohesive and efficient team dedicated to delivering high-quality care. Foster an environment that encourages communication and collaboration among associates, clients, and hospital leadership.

Qualifications:
1. **Experience:** Minimum of two years in a relevant field, with prior supervisory experience preferred.
2. **Education:** An Associate's degree or veterinary technician certification is preferred.
3. **Skills:** Strong organizational, problem-solving, and communication skills are essential.

Work Environment:
This role may require flexibility in hours, including weekends and evenings. The Lead Veterinary Coordinator will be working in a dynamic environment with a moderate noise level and will need to be comfortable around various pets.