Front Desk Associate

4 weeks ago


Lincoln, Nebraska, United States Courtyard by Marriott Full time
Front Desk Associate Job Description

At Courtyard by Marriott, we are seeking a skilled Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests. Your duties will include greeting guests warmly, checking them in and out efficiently, handling guest inquiries, and resolving any issues promptly and professionally. You will also be responsible for assisting with reservations, maintaining accurate records, and coordinating with housekeeping to ensure rooms are clean and ready for guests. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply for this position.

Key Responsibilities:
  • Greet guests warmly and provide exceptional customer service
  • Check guests in and out efficiently, ensuring accuracy of information
  • Handle guest inquiries and resolve any issues promptly and professionally
  • Assist with reservations and maintain accurate records
  • Coordinate with housekeeping to ensure rooms are clean and ready for guests

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