Concierge Ambassador

At Sagora Senior Living, we're committed to providing exceptional service to our residents and their families. As a Concierge, you'll play a vital role in creating a warm and welcoming atmosphere in our community.

As a key member of our team, you'll be responsible for overseeing the front desk, greeting guests, and managing the reception area to ensure effective communication and a professional image. You'll also be responsible for directing calls, taking messages, and keeping the lobby area clean and presentable.

We're looking for a highly organized and customer-focused individual who can provide excellent service to our residents and their families. If you have a passion for helping others and a strong work ethic, we encourage you to apply.

Responsibilities:

• Oversee front desk and greet guests
• Manage the reception area to ensure effective telephone and mail communications
• Direct calls and take messages as appropriate
• Keep lobby area clean and presentable daily
• Assist all associates as needed at the front desk
• Make rounds around community as necessary for security procedures
• Provide basic and accurate information in-person and via phone/email
• Respond to emergency boards as needed

Requirements:

• High school diploma/GED preferred
• 6 months related experience preferred
• Multitasking and time-management skills
• Excellent customer service and organizational skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Maintain integrity and confidentiality
• Excellent verbal and written communication skills