Front Desk Associate

5 hours ago


Lincoln, Nebraska, United States Lincoln Embassy Suites Full time
Embassy Suites by Hilton Lincoln: A World-Class Hospitality Experience

About the Role:

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Embassy Suites by Hilton Lincoln. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.

Key Responsibilities:

  • Check guests in and out, ensuring accurate information and special requests are fulfilled
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner
  • Assist guests with sending and receiving faxes, packages, and mail
  • Work collaboratively with the front office team to ensure seamless operations and excellent guest satisfaction

Requirements:

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic computer skills and proficiency in property management systems
  • Ability to stand for long periods and work in a dynamic environment

What We Offer:

  • Competitive compensation package
  • Significant travel discounts on Marriott and/or Hilton properties
  • 401k plans and medical insurance
  • Opportunities for career growth and development

Join Our Team:

At Embassy Suites by Hilton Lincoln, we value our associates and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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