Service Warranty Operations Coordinator

3 days ago


Bellevue, Washington, United States AutoNation Full time

AutoNation seeks an experienced Service Warranty Operations Coordinator to oversee the review and completion of warranty claims. As a key member of the team, you will play a vital role in ensuring timely and accurate processing of claims.

The estimated annual salary range for this position is between $24.68 - $43.20, depending on the candidate's background and qualifications.

Key Responsibilities:
  • Process claims promptly, adhering to deadlines
  • Resolve claim corrections and charge-backs in a timely manner
  • Foster strong relationships with manufacturer's warranty representatives
  • Verify warranty repair orders for completeness and accuracy
  • Identify areas for improvement and develop strategies to enhance claim processing efficiency
Requirements:
  • High school diploma or equivalent required
  • Excellent communication skills, both written and verbal
  • Ability to handle complex customer service situations effectively
  • Demonstrated customer service skills and technical knowledge
  • ASE certification or successful completion of pre-employment test preferred
Perks:
  • Competitive compensation and 401k matching
  • Comprehensive health and wellness benefits
  • Maternity benefits and associate support programs
  • Discounted services and products through YouDecide
  • Opportunity to make a positive impact through DRV PNK mission


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