Branch Operations Coordinator Specialist

3 weeks ago


Bellevue, Washington, United States WELLS FARGO BANK Full time

About this role: Wells Fargo Bank is seeking a highly skilled Branch Operations Coordinator to join our National Branch Network team within the Consumer, Small & Business Banking division. This dynamic individual will be responsible for supporting customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers.

Key responsibilities include:

  • Completing operational activities while minimizing risks under established policies
  • Performing routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Supporting the Branch manager in operational tasks and scheduling
  • Resolving issues related to daily operations of the teller line, under direction of regional banking management
  • Providing excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions

Requirements and qualifications: 2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

We offer a competitive salary of $20-$27.69 per hour, with benefits including:

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits

Location: Bellevue, Washington, 98007 United States of America



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