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Cashier - Andretti Indoor Karting & Games

2 months ago


The Colony, Texas, United States Andretti Indoor Karting & Games Full time
Job Summary

We are seeking a highly motivated and customer-focused Cashier to join our team at Andretti Indoor Karting & Games. As a Cashier, you will be responsible for providing exceptional guest service, operating point-of-sale systems, and maintaining a clean and organized work environment.

Key Responsibilities
  • Greet and respond to guests in a friendly and positive manner.
  • Operate scanners, registers, and all point-of-sale systems.
  • Count money in the cash drawer at the beginning of the shift to ensure accurate pars.
  • Perform basic math functions to collect and process payments for all activities purchased.
  • Receive payments by cash, credit card, or vouchers and issue receipts, credits, and/or change to guests.
  • Take coupons, passes, and scan or input them correctly in the point-of-sale system.
  • Verify personal information on guest IDs and compare to the waiver system.
  • Assist with lane setup, shoe rental, ball selection, and bowling instructions.
  • Schedule activity times according to Andretti standards.
  • Observe, instruct, and monitor guests for safety and guideline adherence.
  • Assist with guest recovery and notify managers to ensure positive guest experiences.
  • Communicate clearly and professionally while interacting enthusiastically with guests and fellow coworkers.
  • Work as a team player in meeting guests' needs and actively contribute to the efforts of other departments.
  • Attend all required department and company meetings and training sessions.
  • Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
  • Knowledgeable of facility emergency procedures.
  • Perform opening, running, and closing department duties as assigned.
  • Follow proper uniform guidelines according to Andretti Indoor Karting and Games.
  • Display excellent communication skills, both verbal and nonverbal.
Requirements
  • High school diploma or equivalent.
  • The desire and ability to be pleasant, upbeat, and sociable throughout the workday.
  • Work varying days, nights, holidays, and weekends.
  • Show an eagerness to learn new skills and systems.
  • Prior guest service and cash handling experience is strongly preferred.
Physical Requirements
  • Walk or stand for extended periods of time.
  • Must be able to lift up to 15 lbs. on a regular and continuing basis.
  • Perform functions which require organization, bending, reaching, turning, lifting, climbing, and stocking up to 25 lbs.
  • The ability to communicate quickly and accurately.
  • The work environment may include bright, dim, or flashing lights and loud sounds.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Be able to understand, follow, and maintain safety standards at all times.