Cashier
3 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Cashier to join our team at Andretti Indoor Karting & Games. As a Cashier, you will be responsible for providing exceptional guest service, operating point-of-sale systems, and maintaining a clean and safe work environment.
Key Responsibilities
- Greet and respond to guests in a friendly and positive manner
- Operate scanners, registers, and all POS systems
- Count money in the cash drawer at the beginning of the shift to ensure accurate pars
- Perform basic math functions to collect and process payments for all activities purchased
- Receive payments by cash, credit card, or vouchers and issue receipts, credits, and/or change to guests
- Take coupons and passes and scan or input them correctly in the Point of Sale system
- Verify personal information on guest IDs and compare to the waiver system
- Assist with lane setup, shoe rental, ball selection, and bowling instructions
- Schedule activity times according to Andretti Standards
- Observe, instruct, and monitor guests for safety and guideline adherence
- Assist with guest recovery and notify managers to ensure positive guest experiences
- Communicate clearly and professionally while interacting enthusiastically with guests and fellow coworkers
- Work as a team player in meeting guests' needs and actively contribute to the efforts of other departments
- Attend all required department and company meetings and training sessions
- Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures
- Knowledgeable of facility emergency procedures
- Perform opening, running, and closing department duties as assigned
- Follow proper uniform guidelines according to Andretti Indoor Karting and Games
- Display excellent communication skills both verbally and nonverbally
Requirements
- High school diploma or equivalent
- The desire and ability to be pleasant, upbeat, and sociable throughout the workday
- Work varying days, nights, holidays, and weekends
- Show an eagerness to learn new skills and systems
- Prior guest service and cash handling experience is strongly preferred
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Walk or stand for extended periods of time. Must be able to lift up to 15 lbs. on a regular and continuing basis. Perform functions which require organization, bending, reaching, turning, lifting, climbing, and stocking up to 25 lbs. The ability to communicate quickly and accurately. The work environment may include bright, dim, or flashing lights and loud sounds. Requires manual dexterity to use and operate all necessary equipment. Be able to understand, follow, and maintain safety standards at all times.
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