Receptionist Coordinator

11 hours ago

The Colony, Texas, United States Andretti Indoor Karting & Games Full time
Receptionist Job Description

We are seeking a highly skilled and enthusiastic Receptionist to join our team at Andretti Indoor Karting & Games. As a key member of our front desk team, you will be the first point of contact for our guests and event clients, providing exceptional service and creating a memorable experience.

Key Responsibilities:
  • Welcome guests with a warm and friendly smile, ensuring a positive first impression.
  • Answer phone calls promptly and efficiently, responding to queries and directing calls to the relevant department.
  • Manage and respond to voicemails and messages, ensuring timely communication with guests and colleagues.
  • Screen calls and communicate with department managers and other Andretti management personnel as needed.
  • Maintain office security and control access to the reception desk, adhering to safety procedures.
  • Perform various clerical tasks, including filing, faxing, photocopying, and transcribing.
  • Receive and sort daily mail and deliveries, ensuring timely processing.
  • Create and run documents using Microsoft Office Suite applications.
  • Anticipate and respond to guest needs in a friendly and positive manner, demonstrating a sense of urgency.
  • Assist with guest recovery and notify managers to ensure positive guest experiences.
  • Stay up-to-date with Andretti brand, product, and policies, adhering to procedures and guidelines.
  • Communicate clearly and professionally with guests and colleagues, interacting enthusiastically and working as a team player.
  • Observe, instruct, and monitor guests for safety and guideline adherence.
  • Attend required department and company meetings and training sessions, maintaining a clean and safe work area.
  • Perform opening, running, and closing department duties as assigned.

Andretti Indoor Karting & Games offers a dynamic and supportive work environment, with opportunities for growth and development. We start our non-tipped entry-level positions at $16 per hour and are committed to developing, training, and promoting from within. We offer support for ongoing professional development and training, ensuring our team members have the skills and knowledge to succeed.

Requirements:
  • High School Diploma or equivalent.
  • Ability to work varying days, nights, holidays, and weekends.
  • Physical demands include walking, standing, lifting up to 15 lbs, and performing functions that require organization, bending, reaching, turning, lifting, climbing, and stocking up to 25 lbs.
  • Ability to communicate quickly and accurately, with manual dexterity to use and operate necessary equipment.
  • Understanding and adherence to safety standards at all times.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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