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Bilingual Customer Service Representative

2 months ago

Orlando, Florida, United States Penske Automotive Full time
Penske Automotive South Orange Blossom Trail Job Opportunity

We are seeking a highly skilled Bilingual Call Center Representative to join our team at Penske Automotive. As a key member of our customer service team, you will be responsible for:

Key Responsibilities:
  • Make inbound and outbound calls to communicate with customers and prospects via various channels.
  • Complete outbound calls focused on lead generation activities to drive sales growth.
  • Meet daily call quotas to ensure excellent customer service.
  • Reschedule missed sales appointments to maintain a high level of customer satisfaction.
  • Book appointments based on maintenance schedules to ensure timely service.

As a Bilingual Call Center Representative, you will play a critical role in providing exceptional customer service and driving business growth. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.