Customer Service Representative
4 weeks ago
As a Customer Service Representative for Jose Rosario - State Farm Agent, you will play a vital role in establishing and maintaining strong relationships with customers. Your primary responsibility will be to provide exceptional customer service, ensuring that customers receive the best possible experience when interacting with our agency.
Key Responsibilities:
Establish and maintain customer relationships through regular follow-ups and communication
Use a customer-focused approach to educate customers about insurance options and develop leads
Schedule appointments, identify customer needs, and market appropriate products and services
Collaborate with the Agent Team to achieve sales and customer satisfaction goals
Requirements:
Bilingual Spanish/English
Excellent communication and interpersonal skills
Ability to work in a team environment and adapt to changing priorities
Strong problem-solving skills and attention to detail
Ability to learn and utilize computer functions
What We Offer:
Competitive salary and monthly incentives
Paid time off and vacation days
Opportunities for growth and advancement within the agency
A fun and energetic work environment that values teamwork and customer satisfaction
About Our Agency:
Jose Rosario - State Farm Agent is a dynamic and customer-focused agency that is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative.
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