Restaurant Operations Supervisor

1 week ago


Cincinnati Ohio, United States Hard Rock International (USA), Inc. Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Supervisor to join our team at Hard Rock International (USA), Inc. in Cincinnati. As a key member of our front-of-house team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service, and leading a team of dedicated professionals.

Key Responsibilities
  • Supervise and coordinate the activities of front-of-house staff, including servers, bartenders, and hosts/hostesses.
  • Ensure seamless execution of daily operations, including opening and closing procedures, inventory management, and cash handling.
  • Monitor and maintain high standards of guest service, responding promptly to guest concerns and resolving issues in a professional and courteous manner.
  • Collaborate with the management team to develop and implement strategies to improve guest satisfaction, increase sales, and enhance the overall dining experience.
  • Conduct regular inspections of the restaurant, including the dining area, kitchen, and bar, to ensure cleanliness, safety, and compliance with health and safety regulations.
  • Develop and maintain a positive and productive work environment, fostering open communication, teamwork, and employee engagement.
Requirements
  • 2-4 years of experience in food and beverage operations, preferably in a supervisory or management role.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Excellent problem-solving and analytical skills, with the ability to interpret data and make informed decisions.
  • Proficiency in MS Word, Excel, and POS systems, with the ability to learn new technology quickly.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer

As a Restaurant Operations Supervisor at Hard Rock International (USA), Inc., you will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a talented team of professionals. We offer competitive compensation and benefits, as well as opportunities for career growth and development.



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