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Hotel Operations Manager

1 month ago

Wenatchee, Washington, United States Northwest x Southern Hospitality Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to join our team at Northwest x Southern Hospitality. As a General Manager, you will be responsible for the overall management of our hotel operations, ensuring that our guests receive exceptional service and that our team members are empowered to deliver outstanding results.

Key Responsibilities:
  • Manage and direct hotel operations, including front desk, housekeeping, food and beverage, and engineering departments.
  • Develop and implement strategies to improve guest satisfaction, revenue, and employee engagement.
  • Lead and motivate a high-performing team, providing coaching, training, and development opportunities.
  • Monitor and control hotel expenses, ensuring that we are operating within budget.
  • Collaborate with other departments, including sales, marketing, and human resources, to achieve business objectives.
Requirements:
  • 5+ years of experience in hotel management, preferably in a similar role.
  • Proven track record of success in managing hotel operations, improving guest satisfaction, and driving revenue growth.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent; degree in hospitality or related field preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced General Manager looking for a new challenge, please submit your application today.