Data Center Operations Specialist

2 weeks ago


East Wenatchee, Washington, United States eTeam Inc Full time
Job Description

The Technical Operations (DCOps) Engineer is a key member of the DataCenter and Lab Operations team at eTeam Inc, providing service and support to our R&D Engineering department.

The team is responsible for deploying, configuring, and managing R&D equipment within our local labs and data centers.

We're seeking an organized, detail-oriented, and results-driven individual who enjoys working in a fast-paced environment.

Responsibilities:
  • Respond and manage customer requests through our HelpNow ticketing system.
  • Facilitate the deployment and configuration of R&D and IT equipment.
  • Support and maintain R&D test environments.
  • Provide accurate entries or updates to our DCIM web tool.
  • Participate in the development and documentation of best practices.
  • Track and communicate progress of assignments and projects using web-based tools.
  • Willing to work after business hours and weekends as needed.
  • Travel to multiple Datacenters as needed.
Requirements:
  • Minimum 4-year degree in Engineering or Computer Science or related field or equivalent experience.
  • Intermediate Linux experience.
  • Intermediate Windows experience.
  • Good working knowledge of network principles and tools (ping, traceroute, etc.)
  • Strong working knowledge of server hardware (rack and blade form factors).
  • Capable of working on multiple projects concurrently.
  • Ability to work both independently with little supervision as well as in a team environment.
  • Possess good troubleshooting and diagnostic skills.
  • Excellent verbal and communication skills.
  • Intermediate experience with DNS, vlans, network segmentation, etc.
  • Ability to lift up to 50lbs.


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