Technical Support Expert
3 weeks ago
We're looking for a skilled Technical Customer Support Representative to join our team at Smart Search. In this role, you'll work directly with customers to resolve service-related issues, leveraging your technical expertise and excellent communication skills.
Responsibilities:- Respond to customer inquiries and service requests via phone, email, or chat, providing timely and effective solutions to their problems.
- Demonstrate strong problem-solving skills and critical thinking abilities to diagnose and resolve technical issues efficiently.
- Maintain accurate records of customer interactions and service requests, ensuring seamless communication and follow-up actions.
- Develop and implement strategies to enhance customer relationships, build trust, and foster long-term loyalty.
To succeed in this role, you should possess:
- A background in customer service or call center environments, preferably with experience in handling service-related inquiries.
- Excellent verbal communication skills, active listening abilities, and a positive attitude.
- Strong problem-solving skills, critical thinking abilities, and technical expertise (a plus).
This is a part-time, seasonal position requiring specific shift availability from 7 AM to 12 PM.
Compensation:The estimated hourly wage is $15-$20, based on location and industry standards.
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Technical Assistance Expert
2 days ago
Salt Lake, Utah, United States BCT Partners, LLC Full timeTechnical Assistance ExpertBCT Partners, LLC is a management consulting firm dedicated to addressing complex social problems through innovative solutions. As a Technical Assistance Expert, you will be part of our Office of Head Start Training and Technical Assistance team, working closely with the U.S. Department of Health and Human Services to enhance the...
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Substation Technical Expert
3 weeks ago
Salt Lake, Utah, United States PacifiCorp Full timeSubstation Technical ExpertPacifiCorp is seeking a Substation Technical Expert to provide technical leadership on the planning, design, licensing, construction, operation, and maintenance of substation facilities. This role involves developing engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments...
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Power Grid Technical Expert
3 weeks ago
Salt Lake, Utah, United States PacifiCorp Full timeWe're seeking a Power Grid Technical Expert to provide technical expertise to critical and highly complex substation, distribution, and transmission operation and control functions within the business. This role involves developing and modifying policies and practices to improve the overall operational effectiveness of PacifiCorp's transmission and...
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Technical Solutions Expert
3 days ago
Salt Lake, Utah, United States Varex Imaging Corporation Full timeJob Summary:The Technical Solutions Expert will be responsible for providing technical expertise to drive sales presentations, product demonstrations, and installation/maintenance of company products. This role requires a strong understanding of mechanical systems and experience in the design, production, or service of X-ray tube assemblies or X-ray imaging...
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Substation Technical Expert
3 weeks ago
Salt Lake, Utah, United States PacifiCorp Full timeJob DescriptionPacifiCorp is seeking a highly skilled professional to join its team as a Substation Technical Expert. The ideal candidate will have a strong background in substation technical operations, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities- Provide technical expertise to critical substation,...
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Technical Support Manager
4 days ago
Salt Lake, Utah, United States PacifiCorp Full timePacifiCorp seeks a skilled professional to join our team as a Technical Support Manager. The successful candidate will provide technical expertise and support all activities in the specialized fields of substation apparatus, protection and control equipment or communications equipment.">This role requires strong problem-solving skills, including assessment,...
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Software Support Expert
3 weeks ago
Salt Lake, Utah, United States Motorola Full timeJob Summary: The Software Support Expert will provide technical assistance and support to Flex customers. This includes analyzing and resolving complex technical issues, maintaining customer relationships, and collaborating with internal teams to develop solutions.Responsibilities:Provide exceptional customer support through various communication channels...
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Technical Support Specialist
3 weeks ago
Salt Lake, Utah, United States SKIDATA Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team in the Salt Lake City area. As a key member of our support team, you will provide expert technical assistance to customers, ensuring seamless operation of our parking systems.**Responsibilities:**Respond to customer inquiries and resolve technical issues promptly and...
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Technical Support Specialist
4 days ago
Salt Lake, Utah, United States Global Payments Full timeAt Global Payments, we empower individuals to move money globally. Our payments solutions for credit, debit, prepaid, and merchant services enable over 3 million companies and more than 1,300 financial institutions to grow with confidence.Job DescriptionWe are driven by our passion for success and deliver best-in-class payment technology and software...
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Cloud Technical Solutions Expert
4 days ago
Salt Lake, Utah, United States Slalom Consulting Full timeDigital Transformation LeaderWe're looking for a seasoned Digital Transformation Leader to join our team as a Salesforce Experience Cloud Technical Architect. This role requires a deep understanding of the Salesforce Experience Cloud product suite and a passion for leading cross-functional teams to deliver exceptional digital experiences. If you have a...
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Airport Technology Support Expert
3 weeks ago
Salt Lake, Utah, United States ServiceTec Full timeJob SummaryServiceTec International, Inc. is seeking an experienced Airport Technology Support Expert to join our team.In this role, you will provide technical support to airport staff, airlines, and other stakeholders.Your primary responsibility will be to troubleshoot and resolve IT-related issues efficiently and effectively.You will also contribute to the...
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Database Technical Expert
1 month ago
Salt Lake, Utah, United States Oracle Full timeJob Description Job SummaryAs a Principal Support Engineer with Oracle, you will be responsible for providing strategic technical support to the customer base, ensuring the highest level of customer satisfaction. This role involves delivering post-sales support and solutions, resolving non-technical inquiries via phone and electronic means, and technical...
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Technical Support Specialist
3 weeks ago
Salt Lake, Utah, United States Motorola Full timeCompany Overview: At Motorola Solutions, we're dedicated to helping people and organizations be their best in the moments that matter. Our mission is to provide innovative technologies that make a real difference in public safety and security ecosystems.Job Description: As a Hypercare Support Specialist, you will play a critical role in delivering...
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CAD Support Specialist
4 days ago
Salt Lake, Utah, United States MLC CAD Systems Full timeAbout UsMultidisciplinary CAD Systems is a leading provider of 3D design and engineering solutions. We are seeking an experienced SOLIDWORKS Customer Support Engineer to join our team.Job SummaryWe are looking for a skilled technical professional with extensive experience in providing top-notch customer support for SOLIDWORKS users. The successful candidate...
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Technical Support Professional
6 days ago
Salt Lake, Utah, United States InfluxData Full timeAbout InfluxDataInfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Our team works remotely, and we value continual improvement, building tools, and venturing into the unknown.Job DescriptionAs a Technical Support Professional, you will respond to support questions...
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Technical Support Specialist
3 weeks ago
Salt Lake, Utah, United States Oracle Full timeAbout the Position: We are seeking a Senior Technical Support IC3 to join our Support organization at Oracle. In this role, you will provide strategic technical support to customers and serve as an advocate for their needs.Responsibilities:Deliver post-sales support and solutions to customers, resolving non-technical inquiries and technical...
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Field Equipment Support Expert
3 weeks ago
Salt Lake, Utah, United States CraneTech, Inc. Full timeJob Title: Field Equipment Support ExpertEstimated Salary: $65,000 - $85,000 per yearAbout CraneTech, Inc.We are a values-driven meritocracy, providing opportunities for personal and professional growth. Our unique culture differentiates us from competitors and other field service businesses.Job Description:Key Responsibilities:Provide technical support for...
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Technical Support Specialist
4 days ago
Salt Lake, Utah, United States SKIDATA USA Full timeJob Description:As a Field Service Technician with SKIDATA USA, you will be responsible for providing technical support and customer service to our clients in the Salt Lake City area. This is an experienced level position that requires a strong understanding of parking access systems, software, and hardware.Responsibilities:Perform on-site repairs and...
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Salt Lake, Utah, United States WSP Full timeCompany OverviewWSP USA is a global leader in environmental consulting, renowned for its world-class expertise in environmental, social and governance (ESG), climate resiliency & sustainability (CRS), and earth sciences. With over 20,000 multidisciplinary professionals worldwide, we collaborate daily to protect and conserve natural landscapes, create firm...
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Technical Support Team Director
3 weeks ago
Salt Lake, Utah, United States Brady Full timeWe are seeking an experienced and highly skilled Technical Support Team Director to oversee the day-to-day operations of our technical support team. The ideal candidate will have a strong background in technical support, leadership experience, and a commitment to delivering exceptional customer service. Your responsibilities will include ensuring issues are...