Technical Support Specialist
4 days ago
We are seeking an experienced Technical Support Specialist to join our team in the Salt Lake City area. As a key member of our support team, you will provide expert technical assistance to customers, ensuring seamless operation of our parking systems.
**Responsibilities:**
- Respond to customer inquiries and resolve technical issues promptly and effectively.
- Analyze and troubleshoot complex technical problems with devices and equipment, including software and hardware issues.
- Collaborate with upper-level support teams to develop and implement solutions to technical challenges.
- Communicate technical information clearly and concisely to both internal and external customers.
Qualifications:
To excel in this role, you should possess:
- A degree in a relevant field or equivalent experience.
- Exceptional problem-solving skills and analytical thinking.
- Strong communication and interpersonal skills.
- A working knowledge of Windows Server, SQL, and network firewall configurations.
Estimated Salary Range: $27-$33 per hour
SKIDATA offers a comprehensive compensation package, including competitive salary, benefits, and opportunities for professional growth and development.
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