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Inside Sales Coordinator
2 months ago
Full-time
Description
General Overview
A proficient Inside Sales Coordinator is organized and effective in their responsibilities. Their primary objective is to cultivate new business prospects by arranging meetings with potential clients. Inside Sales Coordinators serve as the initial point of contact in the sales cycle, and their main duty is to schedule meetings with prospective customers.
Duties and Responsibilities
- Possess in-depth knowledge of the company's offerings
- Identify potential clients from a lead list and initiate contact through phone, email, or other communication channels.
- Conduct research on potential clients to generate leads
- Engage potential clients through cold outreach
- Pre-qualify leads based on their requirements
- Arrange meetings between qualified leads and the sales team
- Maintain detailed records of all interactions with potential clients
- Update the customer database with accurate information
- Conduct follow-up communications to confirm or reschedule missed meetings
- Work in a fast-paced environment and is expected to make a significant number of cold calls
- Exhibit excellent verbal and written communication skills to effectively convey services or products to prospects
- Demonstrate advanced negotiation abilities to encourage potential clients to schedule meetings
- Show persistence and resilience in handling rejection
- Ability to thrive in a dynamic environment and manage multiple priorities simultaneously
- Possess strong interpersonal skills to interact with diverse personalities
- Exhibit professionalism and courtesy to ensure a positive customer experience
- Demonstrate computer proficiency for research and data entry tasks
- Participate in all meetings and conference calls
- Consistently align with company core values
- Uphold strict confidentiality
- Deliver exceptional customer service to both internal and external stakeholders
- Adhere to all safety guidelines and protocols
- Actively promote teamwork at all times
- Comply with company safety standards consistently
- Follow all policies and procedures to ensure no verbal or written warnings during the evaluation period
Essential Knowledge, Skills, and Abilities
- Bachelor's degree in sales, business administration, customer service, or a related field
- One year or more of relevant experience; internships or academic projects may be considered
- Intermediate proficiency in computer software, including Google Workspace and MS Office
- Basic familiarity with design software such as AutoCAD
- Ability to learn specific software tools as required
- Capable of reviewing documents for accuracy and completeness
- Fluent in English, with excellent verbal and written communication skills
- Proven ability to effectively communicate with customers, vendors, and colleagues
- Self-motivated with the ability to work independently
- Skilled in time management and handling multiple tasks concurrently
- Demonstrated analytical and problem-solving skills
- Must work from the corporate office and maintain punctuality during business hours.
- Availability for overtime as needed to meet project deadlines
- Ability to meet the physical demands of the role, including walking, bending, lifting, and transporting supplies or equipment
- Position primarily involves sitting at a desk, with occasional standing or walking
- Vision and hearing must be within or correctable to normal ranges