Senior Operations Manager

4 days ago


Ann Arbor, Michigan, United States Element Materials Technology Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Ann Arbor, Michigan laboratory. As a key member of our team, you will be responsible for driving operational excellence, fostering colleague engagement, and delivering exceptional results to our customers.

Key Responsibilities
  • Leadership and Management: Provide strategic direction and guidance to laboratory staff, quality teams, and support functions to ensure seamless execution of operational plans.
  • Operational Excellence: Develop and implement processes to drive efficiency, productivity, and quality improvements across the laboratory.
  • Customer Engagement: Foster strong relationships with customers to understand their needs and deliver tailored solutions that meet their expectations.
  • Quality and Compliance: Ensure adherence to all relevant laws, regulations, and company policies, including safety, environmental, and corporate governance requirements.
  • Team Development: Provide coaching, mentoring, and developmental opportunities to staff to enhance their skills and career growth.
Requirements
  • Education: Bachelor's degree in a relevant field, such as chemistry or science, with advanced degree preferred.
  • Experience: Minimum 10 years of pharmaceutical experience, with exposure to analytical testing, stability, extractables and leachables, and biologics, as well as management experience with at least 25 employees.
  • Skills: Strong leadership, communication, problem-solving, and conflict resolution skills, with ability to analyze and resolve operational, finance, and business issues.
About Element

Element is a leading testing, inspection, and certification business with a global presence. We empower our employees to take charge of their careers and reward excellence and integrity with growth and development opportunities.

We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the world's most trusted testing partner.



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