Membership Director

17 hours ago


Dallas, Texas, United States The Five Star Full time
About The Five StarEstablished in a thriving business environment, The Five Star is a leading professional association dedicated to fostering growth and collaboration among industry professionals. Our mission is to provide value and opportunities for our members while promoting the advancement of their careers.

Salary & Benefits$80,000 - $120,000 per year, depending on experience
  • Commission Opportunities
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)

Job DescriptionWe are seeking an experienced Membership Manager to join our team. As a key member of our organization, you will be responsible for growing and maintaining various memberships within the company. Your primary duties will include marketing services to convert customers into paying members, collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members.

Responsibilities
  1. Develop, maintain, and monitor relationships with internal stakeholders, external mortgage industry partners, and other external organizations that advance the mission of the membership.
  2. Communicate the full advantages of membership, benefits, services, and programs to prospective members.
  3. Coordinate the production of various projects, including marketing collateral, quarterly newsletters, group conference calls and meetings, and association events.
  4. Acquire sponsors for member-specific events.
  5. Provide strategic and tactical services to internal/external stakeholders and executive council members.
  6. Responsible for goals, objectives, and services provided by the association.
  7. Support other staff members and the sales department in conjunction with membership goals.
  8. Encourage participation and retention in the association.
  9. Lead committee and subcommittee meetings as necessary.
  10. Facilitate Advisory Council meetings and elections.
  11. Provide regular reports on membership development activities and quantifying results.

Qualifications
  • Bachelor's degree from a four-year college or university required. Preferred degree fields include marketing, advertising, Political Science.
  • Minimum of five years' experience in a professional business setting.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.
  • Ability to work independently and meet established deadlines.
  • Understanding of trends in professional membership organizations, public relations, and marketing.
  • Effective interpersonal skills leading to the development of relationships, including partnering and networking.
  • Excellent verbal and written communication skills, as well as exceptional customer service skills.


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