Customer Experience Specialist

7 days ago


Columbus, Ohio, United States HOMAGE Full time

We are seeking a motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.

About the Role

This part-time opportunity is perfect for someone who enjoys working in a fast-paced retail environment and is passionate about providing excellent customer service. You will work closely with our store team to achieve sales goals, maintain high visual standards, and drive customer engagement.

Responsibilities
  • Create a welcoming and inclusive shopping environment that exceeds customer expectations
  • Educate customers on HOMAGE products and provide recommendations to enhance their shopping experience
  • Solve customer inquiries and resolve any issues in a professional and courteous manner
  • Maintain high knowledge of products, events, and company promotions
  • Process shipments and assist with daily merchandise audits and inventory counts
  • Maintain high visual standards by folding and hanging merchandise, dressing mannequins, and cleaning the store
Requirements

To be successful in this role, you should have:

  • Previous retail experience (desired)
  • Availability to work weekends and holidays
  • Familiarity with the HOMAGE brand
  • Pace-setting customer service skills
  • A positive attitude, confidence, and openness to new ideas
Benefits

As a valued member of our team, you will enjoy:

  • Up to 50% discount on HOMAGE gear
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • The opportunity to work in a collaborative and fun team environment
  • Earn free tees
  • Career growth and development opportunities
Estimated Salary

$12.50 per hour

HOMAGE is an equal opportunity employer committed to diversity and inclusion. We strive to create a work environment where everyone feels valued and respected.



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