Customer Service Specialist
3 days ago
We are seeking a highly skilled Customer Service Specialist to join our team at SiteOne.
About the Role:
- Demonstrate exceptional customer service to all SiteOne customers, fostering long-term relationships and ensuring complete satisfaction.
- Cultivate strong connections with customers, actively listening to their needs and providing tailored support.
- Assist customers with inquiries and requests through various channels, including in-person, phone, and online ordering.
- Pull and prepare inventory orders for customer pick-up or delivery, ensuring timely and accurate fulfillment.
- Identify opportunities to grow sales with current and potential customers, capitalizing on new revenue streams.
Key Responsibilities:
- Provide top-notch customer service, responding promptly to customer needs and concerns.
- Maintain a deep understanding of customer preferences, tailoring support to meet individual needs.
- Analyze customer data to identify trends and areas for improvement, informing sales growth strategies.
- Develop and implement effective sales plans to increase revenue and customer loyalty.
- Collaborate with cross-functional teams to drive business results and improve overall customer experience.
About SiteOne:
Situated in [location], SiteOne is a leading provider of [industry-specific services]. Our team is dedicated to delivering exceptional customer experiences, driving growth, and exceeding expectations.
What We Offer:
- A competitive estimated salary range of $45,000 - $65,000 per year, based on industry standards and location.
- Ongoing training and development opportunities to enhance your skills and career progression.
- A dynamic work environment that fosters collaboration, innovation, and teamwork.
- The chance to work with a talented team of professionals who share your passion for delivering outstanding customer service.
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