Client Renewals Specialist

2 weeks ago


Campbell, California, United States Barracuda Networks Full time

About Barracuda Networks
At Barracuda, we are dedicated to enhancing security for businesses worldwide. Our mission is to provide accessible, cloud-enabled security solutions that are both effective and user-friendly. We safeguard email, networks, data, and applications with innovative technologies that evolve alongside our clients' needs. Over 220,000 organizations globally rely on Barracuda for protection against potential risks, allowing them to concentrate on their core business objectives.

Role Overview
The Sales Renewals team is integral to driving renewal rates across North America. In this role, you will implement strategies aimed at boosting customer loyalty, enhancing retention rates, and exploring innovative cross-selling and up-selling opportunities. This position reports to a Renewals Sales Manager.

Key Responsibilities

  • Manage a designated territory to generate revenue through contract renewals, ensuring a high renewal close rate.
  • Initiate outbound communications to inform customers about their upcoming renewals and available options.
  • Prepare and present proposals, negotiate terms, and provide necessary documentation well in advance to facilitate the renewal process.
  • Utilize Salesforce CRM to track customer interactions, manage the sales pipeline, and forecast outcomes.
  • Identify upsell opportunities within existing accounts and collaborate with sales representatives to finalize deals.
  • Work closely with Customer Success, Channel, and Sales teams to address customer concerns and ensure satisfaction.
  • Proactively monitor accounts for potential risks and resolve issues to secure renewals.
  • Achieve monthly and quarterly revenue targets through precise forecasting and effective sales techniques.
Qualifications
  • Exceptional organizational skills with the ability to prioritize tasks effectively.
  • Strong customer service and communication abilities.
  • Proven business acumen with a history of delivering operational excellence in a renewal-focused environment.
  • A collaborative mindset with a foundational understanding of internet security technologies.
  • Team-oriented with a strong drive to succeed.
  • Motivated and diligent in conducting daily outbound sales activities.
  • Detail-oriented with a knack for accurate information tracking.
  • Self-motivated, energetic, and results-driven.
What We Offer
At Barracuda, we value your contributions and provide an environment where your voice matters. We encourage internal mobility, offering opportunities for cross-training and career advancement.
  • Equity options available.
  • Comprehensive health benefits.
  • Retirement plan with employer matching.
  • Opportunities for career growth.
  • Flexible and paid time off.
  • Volunteer initiatives.


  • Campbell, California, United States Barracuda Networks Full time

    About Barracuda NetworksAt Barracuda, we are dedicated to enhancing security for businesses worldwide. Our mission is to provide accessible, cloud-enabled security solutions that are straightforward to implement and utilize. We safeguard email, networks, data, and applications with innovative offerings that evolve alongside our clients' needs. Over 220,000...


  • Campbell, California, United States Barracuda Networks Full time

    About Barracuda NetworksAt Barracuda, we are dedicated to enhancing security across the globe. Our mission is to ensure that every organization has access to top-tier, cloud-enabled security solutions that are straightforward to purchase, implement, and utilize. We safeguard email, networks, data, and applications with innovative offerings that evolve...


  • Campbell, California, United States Banfield Full time

    Position Overview:The Client Relations Specialist embodies the core values of Banfield Pet Hospital, demonstrating commitment to our Five Principles in every interaction.Key Responsibilities:Engage in proactive outreach to attract new clients by showcasing our veterinary services and ensuring a seamless experience for both clients and their pets.Optimize the...


  • Campbell, California, United States Charles Schwab Full time

    About the RoleAt Charles Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry.We're seeking a highly motivated and customer-focused Client Relationship Specialist to...


  • Campbell, California, United States Banfield Full time

    Position OverviewAs a Client Service Coordinator, you will embody and promote the core values of our organization, ensuring that both clients and their pets receive exceptional care.Key ResponsibilitiesFoster relationships with new clients by effectively communicating the services offered by our veterinary facility.Manage the flow of clients and their pets,...


  • Campbell, California, United States Corporation Service Company Full time

    Job OverviewClient Service PartnerLocation: Remote/HybridWork Schedule: Monday to Friday, 9:00 AM - 6:00 PM ASTAbout the RoleAre you passionate about delivering exceptional service? As a Client Service Partner, you will play a pivotal role in managing client relationships and ensuring satisfaction through effective order fulfillment and portfolio management....


  • Campbell, California, United States Corporation Service Company Full time

    Job OverviewClient Service PartnerAs a Client Service Partner, you will play a pivotal role in managing client interactions and ensuring their needs are met with precision and care. Your responsibilities will encompass order processing and the stewardship of a diverse portfolio of domain names. Collaborating closely with the Product Manager, you will engage...


  • Campbell, California, United States Priority Financial Group Full time

    Position Overview:Priority Financial Group, a distinguished wealth management firm, is in search of a motivated individual to take on the role of Client Services Associate. This position is pivotal in enhancing our outreach and communication with our valued clients, addressing their daily requirements, and fostering connections with prospective clients. We...


  • Campbell, California, United States Banfield Full time

    Position Overview: The Client Service Coordinator plays a crucial role in embodying the core values of our organization while ensuring an exceptional experience for our clients and their pets.Key Responsibilities:Demonstrate and promote the Five Principles of our company culture in all interactions.Engage in proactive outreach to attract new clients by...


  • Campbell, California, United States Banfield Full time

    Core Responsibilities:+ Embody and exemplify the Five Principles of Mars, Inc. within your role and among your colleagues.+ Proactively engage in attracting new clientele by showcasing veterinary services and managing the flow of clients and their pets to guarantee exceptional care and optimal efficiency of the veterinary team.+ Enhance the number of pets...


  • Campbell, California, United States Sutton Swim School Full time

    Customer Service RepresentativeAs a vital member of our Customer Service team, you will be responsible for delivering exceptional support to our clients. Your role will involve establishing a strong connection with both parents and children, ensuring that we consistently meet and surpass their expectations.Key Responsibilities:Deliver outstanding customer...

  • Veterinary Technician

    2 weeks ago


    Campbell, California, United States Ethos Veterinary Health Full time

    Veterinary Technician - Neurology Specialist About Ethos Veterinary Health:At Ethos Veterinary Health, we are dedicated to delivering exceptional veterinary services that merge advanced technology with heartfelt care for pets and their families. Our facility encompasses a wide array of services, including critical care, emergency interventions, internal...

  • Veterinary Technician

    2 weeks ago


    Campbell, California, United States Ethos Veterinary Health Full time

    Veterinary Technician - Neurology Specialist About Ethos Veterinary Health:At Ethos Veterinary Health, we are dedicated to delivering exceptional veterinary services that combine advanced technology with heartfelt care for pets and their families. Our facility provides a wide array of services, including critical care, emergency response, internal...


  • Campbell, California, United States Advanced Energy Full time

    Position: Senior Customer Support Specialist The Senior Customer Support Specialist plays a crucial role in ensuring customer satisfaction by generating quotes and invoices for clients. This position involves regular collaboration with both local and remote Account Executives, Product Marketing, Global Support, Accounting, Engineering, and Operations teams...


  • Campbell, California, United States Charles Schwab Full time

    Position Type: Regular While professional experience and qualifications are key for this role, ensure you possess the preferred interpersonal skills before applying if required. Your Opportunity At Charles Schwab, you are empowered to make a significant impact on your career. Here, innovative thinking meets creative problem-solving, allowing us to 'challenge...


  • Campbell, California, United States Envigorati Full time

    Position OverviewCompensation: Per visitEnvigorati is seeking a dedicated and compassionate Rehabilitation Specialist to join our dynamic team. This role is crucial in providing exceptional care and support to our clients.Key ResponsibilitiesDeliver high-quality therapeutic services to clients in need.Collaborate with multidisciplinary teams to develop...

  • Hair Care Specialist

    2 weeks ago


    Campbell, California, United States Cosmotek College Full time

    Join Our Team as a Hair Care SpecialistWe are seeking dedicated Hair Care Specialists to join our esteemed Head Spa team. This role is ideal for individuals who are passionate about providing exceptional hair care services.Key Responsibilities:Deliver specialized shampooing services to clients.Maintain a welcoming and relaxing environment for all...


  • Campbell, California, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly skilled and dedicated Registered Veterinary Technician to join our Neurology department at Ethos Veterinary Health. As a key member of our team, you will play a vital role in providing exceptional patient care and contributing to the success of our facility.Key ResponsibilitiesMaster neurological anatomy and function,...


  • Campbell, California, United States VCA Animal Hospitals Full time

    Position OverviewWe are looking for a dedicated Customer Care Specialist to enhance our client interactions.About UsAt VCA Animal Hospitals, we prioritize the health of your pets and strive for exceptional service in every aspect of our operations.Key ResponsibilitiesProvide outstanding support to clients regarding their pet care needs.Facilitate effective...


  • Campbell, California, United States VCA Animal Hospitals Full time

    Position OverviewWe are looking for a dedicated Customer Care Specialist to enhance our service delivery at VCA Animal Hospitals.Key ResponsibilitiesProvide exceptional support to pet owners and ensure their needs are met.Communicate effectively with clients regarding their pets' health and wellness.Assist in managing client inquiries and resolving any...