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Technical Service Manager

2 months ago

Tampa, Florida, United States Crown Cork & Seal USA, Inc. Full time
Job Title: Manager, Technical Service

Crown Cork & Seal USA, Inc. is seeking a highly skilled Manager, Technical Service to join our North American CAPP Division. This key role will support various customer-filling operations in the United States, ensuring seamless product delivery and exceptional customer satisfaction.

Key Responsibilities:
  • Act as the primary interface between the Company and customers to troubleshoot problems associated with final products and filling processes.
  • Identify and resolve issues with packaged products, incorporating solutions to prevent future problems.
  • Collaborate with the Sales Team to develop strategies, resolve problems, and implement solutions to support customers.
  • Work closely with Quality and Technical Groups to resolve issues and ensure compliance with industry standards.
Requirements:
  • Preferred BS degree in Engineering, Packaging, or Business.
  • 5-7 years of experience in Metal/Packaging manufacturing, including 2+ years in a leadership role.
  • Strong knowledge of Closure Applications or Metal Seaming Technology.
  • Working knowledge of Food & Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
  • Proven analytical and mechanical skills, including the ability to use gauges, dial calipers, and other related instruments.
  • Ability to identify industry specifications and incorporate them into the Food & Beverage filling process.
  • Strong PC skills, including Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Effective communication and presentation skills, with the ability to interact with customers at various levels.
What We Offer:
  • Opportunity to work with a global Fortune 500 packaging manufacturer.
  • Chance to develop strategies and resolve complex problems.
  • Collaborative work environment with a talented team.
  • Competitive compensation and benefits package.