Medical Office Coordinator

2 weeks ago


Elkins Park, United States SightMD Full time

SightMD, a rapidly growing integrated ophthalmic provider group, is seeking a skilled Front Desk Receptionist to join our team. This role plays a vital part in the daily flow of patient intake and customer service.

Job Description

The Front Desk Receptionist will be the first point of contact for patients, greeting them, collecting demographics, answering questions, scheduling appointments, and verifying insurance information. Additionally, this role oversees and executes everyday administrative tasks to ensure the medical office runs efficiently.

  • Main Responsibilities:
  • Answer phone calls, emails, and in-person inquiries
  • Communicate with patients to schedule appointments
  • Gather and track medical information from patients
  • Organize and input data into electronic health records
  • Inquire and process patients' health insurance
  • Support the office with administrative and secretarial tasks
  • Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
  • Understand and maintain HIPAA regulations
  • Obtain prior authorization for any patients having in-office procedures
  • Maintain a clean and organized reception area
Requirements

To be successful in this role, you will need:

  • A High School diploma or equivalent
  • Excellent written, verbal, and listening skills
  • Strong interpersonal, time management, and organizational skills
  • Above average customer service skills and the ability to remain calm in stressful situations
Benefits

We offer a competitive salary of $45,000 per year, as well as a range of benefits to support your well-being and career growth. These include:

  • Medical/Dental/Vision Insurance
  • Prescription Drug Coverage
  • Company Paid Term Life Insurance & Long-Term Disability
  • Supplemental Insurance Benefits
  • Employee Assistance Program (EAP)
  • Retirement Plan - 401(k)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Career Development Programs


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