Field Installation Trainer

3 days ago

San Jose, California, United States LeafHome Full time
Job Title: Field Installation Trainer

Leaf Home is seeking a skilled Field Installation Trainer to join our team. As a Field Installation Trainer, you will be responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.

About Leaf Home

We are a mission-driven company that aims to make homeownership easy. With over 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our innovative products and services are delivered with convenience, trust, and quality via 200+ regional sales and installation offices.

Key Responsibilities
  • Develop and implement training programs to improve installation efficiency and quality.
  • Coach and mentor installation subcontractors to enhance their skills and knowledge.
  • Collaborate with installation managers to identify areas for improvement and develop strategies to address them.
  • Conduct regular training sessions and provide feedback to installation subcontractors.
  • Identify and address systemic training gaps and propose solutions to address them.
  • Work with leadership to develop and implement training programs that meet the needs of the organization.
  • Develop and maintain relationships with installation subcontractors to ensure their needs are met.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • 3+ years of experience in home construction, remodeling, and/or installation.
  • Proven track record of successful training and coaching of installation subcontractors.
  • Strong customer service focus and ability to interact with customers.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Excellent communication and interpersonal skills.
  • Ability to travel frequently to installation sites.
Preferred Qualifications
  • Experience in gutter and gutter protection system installation.
Work Environment

Field office/manufacturing/construction environment. Performs work outside in varying temperatures and climates. Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Diversity and Inclusion Statement

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

We will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

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