Manager of Palliative Care

2 weeks ago


Moab, Utah, United States ICONMA Full time
Position Overview

The Director of Hospice at ICONMA is tasked with the comprehensive management of hospice services, ensuring the delivery of empathetic and high-caliber care to patients and their families while upholding operational effectiveness and financial health.

Key Responsibilities
  • Patient Care Management: Prioritize symptom and pain alleviation through dedicated nursing staff and resources.
  • Support Services: Facilitate access to social workers for emotional and psychosocial assistance, along with community resource connections.
  • Spiritual Care: Provide chaplain services for spiritual guidance and emotional support.
  • Volunteer Coordination: Engage trained volunteers to assist with errands, caregiver support, and companionship.
  • Grief Support: Offer bereavement services for families for up to 13 months post-loss.
  • Program Oversight: Supervise all facets of the hospice program, including patient case management, regulatory compliance, quality assurance, financial viability, and daily administrative operations. Participate in nursing administration as necessary.
Strategic Leadership

Formulate and execute the hospice's strategic initiatives, ensuring they resonate with the organization's core mission and values while providing direction to the hospice team.

Clinical Governance

Guarantee the provision of superior hospice care, adherence to regulations, and the establishment of clinical policies. Maintain collaborative relationships with medical directors and healthcare professionals, and actively engage in patient care and on-call responsibilities.

Financial Oversight

Develop and oversee the hospice budget, track financial performance, and ensure precise billing and reimbursement processes.

Human Resource Development

Recruit, onboard, train, and nurture hospice personnel, including volunteers, while promoting a constructive workplace culture.

Community Engagement

Establish and sustain partnerships with community organizations, oversee marketing efforts, and engage in outreach activities.

Quality Improvement

Implement initiatives aimed at enhancing quality, monitor patient satisfaction levels, and ensure compliance with all regulatory standards.


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