Front Desk Agent

2 weeks ago


Walnut, California, United States Hotel Management Full time
Job Description

As a Front Desk Agent at Hotel Management, you will be responsible for providing exceptional customer service to our guests. With a strong focus on hospitality and communication skills, you will be the face of our hotel, ensuring that every guest has a memorable experience.

Responsibilities:
  • Balancing daily accounts from day shift to ensure accurate financial reporting
  • Managing front desk activity, handling guest check-ins and check-outs, and maintaining effective communication with housekeeping staff
  • Scheduling wake-up calls and other concierge activities according to guest preference
  • Handling customer requests and complaints in a professional and courteous manner
  • Ensuring compliance with health and quality standards

The ideal candidate will possess excellent communication skills, be able to multitask, and have a positive attitude. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.

$45,000 - $60,000 per year



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