Front Desk Agent Position with Hotel Experience

1 week ago


Walnut, California, United States Hotel Management Full time
Job Summary

We are seeking a skilled Front Desk Agent to provide exceptional service to our hotel guests. This role requires the ability to multitask, maintain excellent communication skills, and stay positive in challenging situations.

Responsibilities:
  • Customer Service: Assist guests with check-in and check-out processes, issue room keys, and process payments.
  • Communication: Maintain effective communication with housekeeping staff to coordinate room availability and answer guest inquiries.
  • Paperwork and Accounts: Complete paperwork promptly and accurately, balancing day shift accounts.
Qualifications:
  • Friendly and outgoing personality.
  • Familiarity with hospitality industry standards.
  • Proficient in English; knowledge of other languages is a plus.
  • Computer literacy.
  • Able to resolve issues with a customer-focused orientation.
Benefits:
  • Flexible Scheduling.
  • Career Advancement Opportunities.
  • Competitive Compensation ($45,000 - $55,000 per year).


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