Guest Service Associate

4 weeks ago


Walnut Creek, California, United States Aimbridge Hospitality Full time

Company Overview: As a Front Desk Agent at Aimbridge Hospitality, you will be part of a dynamic team that delivers exceptional guest experiences. Our hotel is committed to providing warm and welcoming service to our guests.

Estimated Salary: $40,000 - $50,000 per year, depending on experience.

Job Description: As a Front Desk Agent, your key responsibilities will include:

  • Greeting and welcoming all guests approaching the Front Desk;
  • Maintaining proper operation of the telephone switchboard;
  • Handling requests for information, mail and messages;
  • Answering guest inquiries about hotel service facilities and hours of operation;
  • Handling check-ins and check-outs;
  • Delivering guest items as requested.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills;
  • Able to work in a fast-paced environment;
  • Basic math skills and accuracy with handling cash and credit transactions.

Benefits :

  • Competitive salary and benefits package;


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