Guest Service Associate
4 weeks ago
Company Overview: As a Front Desk Agent at Aimbridge Hospitality, you will be part of a dynamic team that delivers exceptional guest experiences. Our hotel is committed to providing warm and welcoming service to our guests.
Estimated Salary: $40,000 - $50,000 per year, depending on experience.
Job Description: As a Front Desk Agent, your key responsibilities will include:
- Greeting and welcoming all guests approaching the Front Desk;
- Maintaining proper operation of the telephone switchboard;
- Handling requests for information, mail and messages;
- Answering guest inquiries about hotel service facilities and hours of operation;
- Handling check-ins and check-outs;
- Delivering guest items as requested.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills;
- Able to work in a fast-paced environment;
- Basic math skills and accuracy with handling cash and credit transactions.
Benefits :
- Competitive salary and benefits package;
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Walnut Creek, California, United States Aimbridge Hospitality Full timeAbout the PositionWe are looking for a reliable and hardworking Hospitality Services Representative to join our housekeeping team at the Holiday Inn Express Walnut Creek hotel. In this role, you will play a vital part in ensuring our guests have a comfortable and enjoyable stay.Key Responsibilities:Clean and maintain guest rooms and bathrooms, including...
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