Customer Service Representative

12 hours ago


Walnut, California, United States Hotel Management Full time
About the Role

We are seeking a highly motivated and organized Customer Service Representative to join our team at Hotel Management. As a key member of our front desk team, you will be responsible for providing top-notch service to our guests, handling guest inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Managing front desk activity, including handling guest check-ins and check-outs
  • Maintaining effective communication with housekeeping staff to ensure smooth room assignments
  • Handling customer requests and complaints in a professional and courteous manner
  • Ensuring compliance with health and quality standards

The successful candidate will have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional customer service.

$50,000 - $70,000 per year



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