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Optical Store Manager

2 months ago

Santa Monica, California, United States Luxottica Full time
About the Role

We are seeking a highly skilled and experienced Optical Store Manager to join our team at Luxottica. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Key Responsibilities
  • Leadership and Management: Provide strategic direction and guidance to store staff, ensuring they have the skills and knowledge to deliver exceptional customer service and drive sales growth.
  • Customer Experience: Foster a culture of customer-centricity, ensuring every customer interaction is positive and memorable.
  • Business Development: Analyze sales data and market trends to identify opportunities for growth and implement strategies to drive sales and profitability.
  • Operational Excellence: Ensure all store operations are running smoothly, efficiently, and in compliance with company policies and procedures.
  • Staff Development: Provide ongoing training and development opportunities to staff, ensuring they have the skills and knowledge to succeed in their roles.
  • Financial Management: Manage store budgets, forecasts, and financial reports, ensuring accurate and timely reporting.
  • Store Appearance: Maintain a clean, safe, and visually appealing store environment, ensuring a positive impression for customers.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 4+ years of management/supervisory experience in a retail or optical environment.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze data and make informed decisions, and a passion for delivering exceptional customer service.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.