Customer Success Advocate
4 days ago
About ABCorp NA Inc.
Established in the United States, ABCorp NA Inc. is a leader in advanced manufacturing solutions, blending cutting-edge technology with traditional excellence. Our rich 225-year history has earned us a reputation for delivering innovative and secure products, such as contactless credit cards and 3D printed components.
Key Responsibilities
- Deliver exceptional customer service, ensuring seamless project execution from inception to completion.
- Foster collaboration between sales teams, customers, and production departments, maintaining high standards of quality and security.
- Promote Made in America commitment through effective customer engagement.
- Stay updated on the latest manufacturing technologies and methodologies, contributing to a culture of innovation.
Qualifications
- A degree in a relevant field or equivalent, with proficiency in Microsoft Office; experience with Infor Visual MFG is advantageous.
- At least one year of experience in client service, preferably within the printing or manufacturing sectors.
- Demonstrated ability to communicate effectively, resolve problems, and handle multiple priorities in a fast-paced environment.
- A strong interest in manufacturing and dedication to continuous learning.
Compensation Package
- An estimated annual salary of $75,000 - $90,000, depending on experience.
Benefits
- A pivotal role in shaping the future of US manufacturing.
- The opportunity to grow with an organization that values innovation and employee development.
- A collaborative work environment that encourages learning and self-improvement.
Note
This position is based in Boston and requires full-time, on-site presence.
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