Shipping and Returns Associate Lead

1 week ago


West Springfield, Massachusetts, United States Staples Full time

About the Job:

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We are seeking a skilled and motivated Customer Returns and Shipping Associate to join our team at Staples. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

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Key Responsibilities:

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• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers;">

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• Engage in and identify customer needs for shipping and explain different shipping options;

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• Provide exceptional customer service to create a positive, inviting environment for customers.">

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Why Work for Us?

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We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our employees enjoy a competitive salary of $40,000 per year, as well as a comprehensive benefits package, including medical, dental, and vision insurance, and 401(k) matching.

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Requirements:

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To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

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About Us:

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Staples is a leading office supply retailer with a strong commitment to customer satisfaction and employee development.

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How to Apply:

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Please visit our website at staples.com/careers to apply online or submit your resume and cover letter to [insert contact email].



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