Customer Service Representative
5 days ago
At BCI Acrylic Independent Dealers, we are seeking a skilled Customer Service Representative to join our team in West Springfield, MA. This is a fantastic opportunity for individuals who excel in customer-facing roles and possess excellent communication skills.
About the Company:
We have been serving customers for over 25 years, establishing ourselves as one of the fastest-growing brands in the acrylic bath remodeling industry. Our custom bath remodeling solutions provide homeowners with attractive, durable, and maintenance-free bathrooms that enrich their lives.
Job Summary:
The successful candidate will be responsible for delivering exceptional customer service through scripted pitches, adjusting to meet individual homeowner needs, handling questions and objections, and obtaining essential information. They will also receive appointments over the phone, input details into the computer system, confirm appointments with canvassers or sales representatives, issue appointments for reps to meet prospective homeowners, perform quality control phone calls, and update lead information.
Responsibilities:
- Deliver scripted pitch to homeowners
- Adjust scripted pitch to meet specific homeowner needs
- Handle homeowner's questions and objections
- Obtain homeowners' information including names, addresses, phone numbers, etc.
- Receive appointments over the telephone
- Input appointment details into the computer system
- Confirm appointments placed with canvassers or sales representatives
- Issue appointments for reps to meet prospective homeowners
- Quality control phone calls
- Answer telephone calls from potential homeowners responding to advertisements
- Contact homeowners to follow up on initial interaction
-
Customer Service Representative
2 days ago
West Springfield, Massachusetts, United States Staples Full timeAs a Customer Service Representative at Staples, you will play a key role in ensuring exceptional customer experiences. In this position, you will be responsible for conducting all Full-Serve Shipping and Unpackaged Returns activities, including preparing packages for pick-up with third-party carriers and identifying customer needs for shipping. You will...
-
Industrial Sales Representative
3 days ago
West Springfield, Massachusetts, United States Lift Truck Parts & Service Full timeAbout UsLift Truck Parts & Service is a local, family-owned business dedicated to integrity and a people-first philosophy.Job DescriptionWe are seeking an experienced Industrial Sales Representative to join our growing sales team. The successful candidate will be responsible for increasing market share of new, used, and allied equipment, as well as...
-
Customer Service Sales Representative
2 weeks ago
West Wareham, Massachusetts, United States The Sherwin-Williams Company Full timeThe Sherwin-Williams Company is seeking a highly skilled Customer Service Sales Representative to join their team at Store #705386 in E. Wareham, MA.As a key member of the store team, this role is essential to delivering exceptional customer experiences and driving sales growth. The ideal candidate will possess excellent communication and interpersonal...
-
Customer Service Representative
6 days ago
West Roxbury, Massachusetts, United States Veterans Canteen Service Full timeOverviewVeterans Canteen Service (VCS) is a leading provider of retail, food, and vending services to Veterans and their caregivers in VA facilities across the country. With over 78 years of service, we are committed to serving America's Heroes.
-
Pest Control Specialist
7 days ago
Springfield, Massachusetts, United States Insight Pest Solutions LLC Full timeWe are Insight Pest Solutions LLC, a privately-owned pest control company that offers exceptional customer service and innovative training for our technicians. As a full-time Pest Control Specialist - Customer Service Representative, you will be responsible for delivering outstanding service to our clients, ensuring their satisfaction with our pest control...
-
Front Office Guest Services Representative
6 days ago
West Springfield, Massachusetts, United States Highgate Hotels Full timeJob DescriptionWe are seeking a talented and experienced Front Office Guest Services Representative to join our team at Highgate Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest service, managing guest requests, and ensuring seamless check-in and check-out experiences.In this role, you will work...
-
Customer Service Ambassador
3 days ago
West Springfield, Massachusetts, United States Cannabis Connection Full timeJob OverviewAt Cannabis Connection, we're seeking a highly skilled and compassionate Customer Service Ambassador to join our team. As a key member of our retail staff, you'll be the first point of contact for our patrons, providing exceptional customer service and serving as our primary brand ambassador.
-
Automotive Sales Representative
5 days ago
West Springfield, Massachusetts, United States Balise Auto Full timeAbout UsAt Balise Auto, we're seeking a skilled Automotive Sales Representative to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.Estimated Salary: $55,000 - $75,000 per yearJob DescriptionWe're looking for a highly motivated sales professional who can effectively...
-
Retail Sales Associate
1 week ago
Springfield, Massachusetts, United States Aaron's Full timeJob OverviewAaron's is seeking a highly skilled and customer-focused individual to join our team as a Customer Accounts Advisor. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfaction and...
-
Springfield, Massachusetts, United States Tsugami America Full timeAbout UsTsugami America, a division of Morris Group, Inc., is a leading provider of high precision machine tools and related technology to manufacturers across North America.Job SummaryWe are seeking an experienced Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for installing,...
-
Customer Service Representative
5 days ago
Springfield, Massachusetts, United States P.R.I.D.E. Full timeWhy Work with Us?We offer a unique blend of pace and interaction that suits individuals who enjoy a lively environment. Our flexible scheduling allows for a balance between work and personal life, and our competitive pay rate of $16 per hour ensures your hard work is valued.
-
Sales Representative
7 days ago
West Springfield, Massachusetts, United States Sherwin-Williams Full timeAbout Sherwin-WilliamsWe believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward.Job DescriptionThis role is essential to the success of our retail stores. As a Sales Representative - Store...
-
Customer Service Representative
6 days ago
Springfield, Massachusetts, United States MV Transportation Full timeOverviewMV Transportation is a leading provider of paratransit services, dedicated to delivering exceptional transportation solutions to eligible passengers. As a Reservationist at MV Transportation, you will play a vital role in ensuring the smooth operation of our services.
-
Automotive Sales Representative
7 days ago
West Springfield, Massachusetts, United States Balise Auto Full timeAbout Balise AutoBalise Auto is a renowned luxury vehicle dealership dedicated to delivering exceptional customer experiences. We are committed to providing top-notch sales and service to our valued customers.Salary InformationThe estimated salary for this position is $40,000 - $60,000 per year, depending on experience and qualifications.Job DescriptionMain...
-
Financial Services Representative
5 days ago
Springfield, Massachusetts, United States PeoplesBank Full timeAbout PeoplesBankPeoplesBank is a leading bank in Western Mass and Northern Connecticut, recognized for its green values, sustainable energy financing, and charitable giving. We prioritize our customers' needs and strive to create an inclusive and engaging work environment.
-
Customer Experience Ambassador
1 week ago
West Boylston, Massachusetts, United States Family Dollar Full timeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor, you will be responsible for delivering exceptional service to our customers, ensuring they have an enjoyable shopping experience.Responsibilities:Provide personalized assistance to customers, helping them...
-
Customer Service Ambassador
7 days ago
West Roxbury, Massachusetts, United States Savers | Value Village Full timeUnlock Your Potential with Savers | Value VillageAs a Customer Service Associate, you will be at the forefront of creating an exceptional experience for our customers, donors, and team members. We are seeking dedicated individuals to join our dynamic team in this full-time or part-time role.About UsSavers | Value Village is a purpose-driven organization that...
-
Customer Service Associate Specialist
6 days ago
West Roxbury, Massachusetts, United States Walgreens Full timeAs a Customer Service Associate at Walgreens, you'll model and deliver a distinctive and delightful customer experience. Our team is committed to providing excellent service to our customers. About the JobThis role is perfect for individuals who enjoy working in a fast-paced retail environment and are passionate about delivering exceptional customer...
-
Customer Service Team Lead
7 days ago
West Bridgewater, Massachusetts, United States Bluestone Bank Full timeJob OverviewBluestone Bank is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service and ensuring the success of our branch operations.
-
Treasury Services Representative
3 days ago
West Boylston, Massachusetts, United States Loomis US Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Cash Management Services Teller to join our team at Loomis US. As a key member of our operations team, you will play a vital role in ensuring the safe and secure preparation and processing of cash, coin, and check deposits for our customers.About the Role:Conduct deposit verification and/or...