Medical Records Administrator

2 weeks ago

Norfolk, Virginia, United States ACI Federal Defunct Full time

Position Title: Records & Information Clerk

Equal Opportunity Employer: ACI Federal is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences.

About ACI Federal: ACI Federal is dedicated to delivering exceptional healthcare transformation solutions tailored for both public and private sectors, including hospitals and long-term care facilities. Our proficient team of Talent Acquisition Specialists and healthcare professionals excels in medical staff augmentation across various healthcare environments.

Job Overview:

The Records & Information Clerk is responsible for the meticulous management of client medical records. This role involves converting physical documents into digital formats and serving as a knowledgeable resource for staff regarding electronic health information systems. The clerk will handle all requests for medical record information from consumers and external agencies.

Key Responsibilities:

  1. Maintain confidentiality in accordance with laws and regulations, safeguarding all consumer protected health information.
  2. Coordinate and process the release of medical record information.
  3. Verify authorizations in compliance with departmental policies and applicable laws.
  4. Ensure all record requests are accurately logged and stamped with the date received.
  5. Daily scanning and attaching of paper documents into electronic health records.
  6. Assist in collecting patient information and conducting audits.
  7. Process closed paper records and prepare them for appropriate storage.
  8. Retrieve, compile, and store paper medical records as necessary.
  9. Adhere to organizational policies and procedures.
  10. Deliver exceptional customer service to all stakeholders.

Performance Requirements:

Knowledge: Familiarity with medical records functions, electronic health records, and state and federal laws governing patient rights and privacy.

Skills: Proficient in basic computer operations, strong organizational abilities, active listening, and effective time management.

Abilities: Ability to maintain strict confidentiality, operate modern office equipment, work independently with attention to detail, manage multiple responsibilities, and communicate effectively both verbally and in writing.

Education and Experience: A high school diploma or GED, along with a minimum of one year of experience in medical records management. Strong interpersonal and computer skills are essential.

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities and skills associated with the role. Management reserves the right to modify, add, or remove duties as necessary.

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