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Medical Records Administrator

2 months ago

Norfolk, Virginia, United States ACI Federal Full time

Position Title: Health Information Specialist

Equal Opportunity Employer: ACI Federal is committed to providing equal employment opportunities to all qualified individuals. We do not discriminate based on race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About ACI Federal: ACI Federal is a leader in healthcare transformation solutions, serving both public and private sectors, including hospitals and long-term care facilities. Our dedicated team of Talent Acquisition Specialists and healthcare professionals excels in medical staff augmentation across various healthcare environments.

Job Overview: The Health Information Specialist is responsible for the meticulous creation, management, and safeguarding of all client medical records. This role involves converting physical documents into digital formats and serving as a knowledgeable resource for staff regarding electronic health information. The specialist will process all requests for medical record information from consumers and external agencies.

Work Environment: This position is performed in an office setting during standard working hours. The role requires physical activities such as walking, lifting heavy records, bending, reaching, and sitting for extended periods. Proficiency in using standard office equipment, including computers, scanners, copiers, and telephones, is essential.

Key Responsibilities:
1. Ensure compliance with confidentiality laws and regulations, safeguarding all consumer protected health information.
2. Coordinate and process the release of medical record information.
3. Verify authorizations in accordance with departmental policies and relevant laws.
4. Log all requests for records with date received in the Disclosure Log.
5. Daily scanning and attaching of paper documents into electronic health records.
6. Collect patient information and assist in audits.
7. Manage closed paper records and prepare them for appropriate storage.
8. Retrieve, compile, and store paper medical records.
9. Adhere to organizational policies and procedures.
10. Provide exceptional customer service.

Performance Requirements:
Knowledge:
- Understanding of medical records functions
- Familiarity with electronic health records
- Knowledge of state and federal laws regarding patient rights and privacy

Skills:
- Basic computer proficiency
- Strong organizational abilities
- Effective listening skills
- Time management capabilities
- Attention to detail

Abilities/Competencies:
- Commitment to confidentiality and ethical standards
- Proficiency in operating modern office equipment
- Ability to work independently while maintaining a positive attitude
- Capability to manage multiple responsibilities and prioritize tasks
- Effective oral and written communication skills
- Professional handling of challenging situations involving consumers and staff

Education and Experience:
A high school diploma or GED is required, along with a minimum of one year of experience in medical records. Strong interpersonal and communication skills are essential, as is proficiency in computer use.

Note: This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, skills, or working conditions associated with the role. Management reserves the right to modify, add, or remove duties as necessary.