Front Desk Coordinator

1 week ago


Providence, Rhode Island, United States Ortho Rhode Island Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Ortho Rhode Island. The successful candidate will be responsible for providing exceptional patient service, managing front desk operations, and maintaining accurate records.

Key Responsibilities
  • Patient Greeting and Registration: Greet patients in a friendly and efficient manner, register patients, and update demographic information.
  • Insurance and Referral Management: Verify insurance eligibility, document referrals, and process insurance authorizations.
  • Scheduling and Coordination: Triage patients, schedule appointments, and notify patients of co-pays and past due balances.
  • Administrative Support: Provide administrative support to the clinical team, maintain accurate records, and perform other duties as assigned.
Requirements
  • Education and Experience: High school graduate or equivalent, with any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
  • Technical Skills: Experience with Microsoft Office (Word, Excel, and PowerPoint).
Work Environment

This is a full-time, Monday through Friday position, with shifts assigned in advance. The successful candidate will work in a clerical office setting, using standard office equipment such as computers, phones, photocopiers, and filing cabinets.



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