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Customer Service Representative

2 months ago


Walled Lake, Michigan, United States Genisys Credit Union Full time
Job Summary

We are seeking a motivated and customer-focused Part Time Teller to join our team at Genisys Credit Union's Commerce branch. As a Teller, you will be responsible for providing exceptional member service, performing financial transactions, and promoting credit union products and services.

Key Responsibilities
  • Perform a variety of member services functions, including cash withdrawals, deposits, transfers, and loan payments.
  • Cross-sell credit union products and services to provide high-quality member service and meet credit union goals and objectives.
  • Balance daily transactions and verify cash totals, investigating and resolving out-of-balance conditions.
  • Ensure members' requests and questions are promptly resolved through various communication methods.
Requirements
  • High School Graduate or equivalent required.
  • Customer service experience preferred.
  • Sales experience preferred.
  • Cash handling experience helpful.
Benefits
  • Vacation Time - % of FT based on hours worked.
  • Paid Tuition to $2500 per year.
  • Bereavement Pay.
  • Holiday pay at 4 hours per observed holiday.
  • Free Financial Planning Assistance.
  • 401k up to 3% match and 5% Profit Share.

Genisys Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. If you're excited about this opportunity but your qualifications don't align perfectly with those listed, we encourage you to apply anyway. You may just be the right candidate for this or other open positions we have.