Shuttle Operations Supervisor

4 weeks ago

Oakland, California, United States SP+ Full time
Job Description

At SP+, we are driven by Our Promise, "Making Every Moment Matter for a World on the Go." As a Shuttle Operations Supervisor, you will play a vital role in ensuring that our shuttle operations are handled within contractual guidelines, adhering to company policies and procedures, and fostering good client relations.

Key Responsibilities:

  • Participate in programs to improve client and customer satisfaction.
  • Assist in the management of day-to-day activities of the assigned locations.
  • Assist with management duties as assigned.
  • Courteously assist customers.
  • Assist in the maintenance and repair of equipment and any general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary.
  • Have a thorough knowledge of all areas of the shuttle operation, transportation route, major streets, landmarks and freeways in the area of the garage.
  • Complete other duties as needed.

Requirements:

  • Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
  • Prior supervisory experience with a DOT-regulated shuttle operations preferred.
  • Per DOT Regulations, you will be required to have and maintain a valid CDL Class A, B or C Driver's License depending on the location's hiring needs, with Passenger Endorsement if you will be responsible for operating shuttle buses with a passenger capacity of 15 passengers or more.
  • A Medical Examiner's Certificate (DOT Medical Card) is required.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.

The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

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