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Relationship Banker
2 months ago
We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Credit Union 1. As a Relationship Banker, you will be responsible for providing exceptional financial and account services to our members, while also identifying opportunities to grow our business.
Key Responsibilities- Member Service: Provide informed, professional, and accurate service and support to all members and associates, ensuring a positive and productive work culture.
- Teller Duties: Process member transactions accurately and efficiently, while maintaining a balanced cash drawer.
- Account Management: Assist members with opening and closing accounts, and address and resolve member problems, inquiries, or complaints.
- Loan Services: Assist applicants with consumer and mortgage loan applications and questions, explaining loan programs, options, and requirements.
- Sales and Business Development: Promote the credit union's products and services based on member need and identifying opportunities, actively participating in developing new business for the credit union.
- Representative: Represent the credit union in a courteous and professional manner, providing prompt, efficient, and accurate service in all areas.
- Knowledge and Skills: Stay abreast of emerging financial trends to better meet members' needs, maintaining knowledge of all Credit Union 1 products, services, procedures, and policy and procedural changes.
- Education: High school diploma or equivalent.
- Skills: Good figure aptitude, attention to detail, professional manner and appearance, experience with the public, good communication and member service skills, and proven sales experience or abilities.
- Benefits: Excellent benefits packages, including medical PPO insurance, high deductible health plan, dental and vision insurance, life, AD&D, short and long-term disability insurance, 401(k) retirement and profit-sharing plan.
- Career Growth: Career growth opportunities, with a philosophy to promote from within whenever possible.
- Work Environment: A well-established and respected credit union, with a positive and productive work culture.