Personal Banker

1 month ago


Park Ridge, Illinois, United States Provident Bank Full time
Job Title: Personal Banker

At Provident Bank, we are seeking a skilled and customer-focused Personal Banker to join our team. As a Personal Banker, you will play a critical role in establishing and maintaining relationships with customers, understanding their financial needs, and providing exceptional service to meet their expectations.

Key Responsibilities:
  • Sales: Meet sales referrals and cross-selling goals by understanding the features and benefits of our products and services, and promoting them to customers.
  • Service: Identify opportunities with customers and prospective customers, assist with digital technologies, and provide referrals to other lines of business.
  • Operations: Ensure operational and financial safety and soundness, establish customer identity, and perform transactions including check cashing, withdrawals, deposits, and loan payments.
Requirements:
  • High school diploma or GED
  • Minimum of 6 months of sales and service experience in a customer-facing retail environment
  • Strong interpersonal skills, including listening, written, and verbal communication
  • Ability to work a flexible schedule based on the needs of the business
  • Demonstrations of a positive and professional demeanor with all customers and coworkers
Preferred Qualifications:
  • Prior retail banking experience
  • Life and Health Licenses to support investment programs
Working Conditions:

Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime, travel to other locations/branches, and adapt to new job locations and reassignments as directed.


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