Relationship Banker

4 weeks ago


Palos Park, Illinois, United States Old National Bank Full time
Job Summary

Old National Bank is seeking a skilled Relationship Banker to develop and cultivate long-term client relationships by providing insight, advice, and personalized financial solutions. The ideal candidate will be responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners, educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing.

Key Responsibilities

  • Develop and grow client and prospective client relationships through consultative sales and service techniques.
  • Market a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events.
  • Maintain well-developed knowledge of all products and services and effectively apply that knowledge to understand and fulfill client needs.
  • Proactively seek coaching to develop service and sales skills; share knowledge and best practices to enhance the team's skills and performance.
  • Proactively resolve moderate to complex customer maintenance and/or client service problems using available resources for problem resolution.
  • Maintain and demonstrate in-depth knowledge of the different banking channels and educate clients on emerging technology and digital solutions.
  • Execute all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.


Requirements

  • High School diploma or GED Equivalent.
  • Minimum one year relationship-based client consultation and/or consultative sales experience.
  • Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered.


About Old National Bank

Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.
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