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Customer Service Representative
2 months ago
**Job Summary**
Maravilla Santa Barbara is seeking a highly skilled and friendly Receptionist to join our team. As a Receptionist, you will be the first point of contact for our residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming atmosphere.
**Key Responsibilities:**
- Greet and Assist Visitors: Greet all visitors in a friendly, courteous, and professional manner, and assist them with their needs.
- Screen and Sign-in Visitors: Screen and require visitors to sign-in at the reception desk, maintaining accurate records of visitors and their purposes.
- Answer Phones and Route Calls: Answer all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
- Provide Administrative Support: Assist residents with general office needs, such as postage, copies, faxes, and notary public services.
- Maintain Office Supplies: Type, copy, order, and maintain inventory of office supplies, ensuring a well-stocked and organized reception area.
- Update Emergency Contact Information: Maintain and update emergency contact information for residents and staff.
**Requirements:**
- Education: High school diploma or GED (General Educational Development); or one to three months related experience and/or training; or equivalent combination of education and experience.
**Equal Employment Opportunity:**
Maravilla Santa Barbara is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
