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IT Relationship Manager
2 months ago
IT Relationship Manager
Optomi is in search of a skilled IT Relationship Manager who will serve as a vital link between business stakeholders and the IT department. This role is essential for fostering collaboration and acting as a strategic partner to the business focused on sustainable and adhesive solutions. The ideal candidate will possess a comprehensive understanding of both IT and business processes, recognizing their interdependencies.
What the ideal candidate will appreciate:
- Full-time, Direct Hire position
- Hybrid work model (Remote / On-Site)
- Engagement in a collaborative and supportive workplace
- Significant opportunities for career advancement
Qualifications of the ideal candidate:
- Bachelor's degree in Information Technology, Business Administration, or a related discipline.
- Demonstrated experience in IT Relationship Management or a comparable role.
- Experience in project management along with proficiency in relevant tools.
- Thorough understanding of IT and business processes and their interrelations.
- Exceptional communication and interpersonal skills to effectively connect technical and non-technical stakeholders.
- Strategic mindset and strong problem-solving capabilities.
- Robust negotiation and vendor management expertise.
Key responsibilities of the ideal candidate:
- Engage with business leaders and stakeholders to comprehend their strategic objectives, challenges, and technological requirements.
- Identify opportunities for IT to enhance business value and facilitate digital transformation.
- Develop and sustain a roadmap for IT initiatives that align with the overarching business strategy.
- Prioritize IT projects based on business needs and return on investment analysis.
- Establish strong relationships with key business leaders, serving as their primary contact for IT-related inquiries.
- Act as a trusted advisor, offering insights and recommendations on technology solutions and innovations.
- Collaborate with business units to gather and document detailed requirements for IT projects and initiatives.
- Translate business needs into technical specifications for the IT team and manage the demand intake process.
- Oversee the implementation of IT projects, ensuring timely and budget-compliant delivery.
- Track project progress and provide regular updates to stakeholders.
- Facilitate change management initiatives related to IT projects, assisting the organization in adapting to new technologies and processes.
- Work with vendors and third-party service providers to assess and select technology solutions that meet business requirements.
- Establish key performance indicators (KPIs) to evaluate the effectiveness of IT solutions and their impact on business outcomes.
- Monitor and report on KPIs, providing recommendations for ongoing improvement.
