Parts Specialist
2 weeks ago
We are seeking a highly skilled and customer-focused Parts Specialist to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring accurate and efficient parts sales, and supporting store management in achieving sales goals.
Key Responsibilities- Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Accurately process parts sales, including ringing up transactions, handling returns, and processing exchanges.
- Assist customers in finding the right parts, providing recommendations, and offering solutions to meet their needs.
- Support store management in achieving sales goals, maintaining a clean and organized store environment, and ensuring compliance with company policies and procedures.
- Operate store test equipment, perform basic repairs, and provide in-store services as needed.
- Participate in ongoing training and development to enhance skills and knowledge in automotive parts and sales.
- High school diploma or equivalent required.
- 1-2 years of experience in retail sales, customer service, or a related field preferred.
- Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
- Basic knowledge of automotive parts and systems, with a willingness to learn and develop skills.
- Competitive wages and paid time off.
- Stock purchase plan and 401(k) with employer contributions.
- Medical, dental, and vision insurance with optional flexible spending account.
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth and advancement.
O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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