Parts Specialist

3 weeks ago

Stanwood, Washington, United States O'Reilly Auto Parts Full time
Job Summary

We are seeking a highly skilled and customer-focused Parts Specialist to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will provide exceptional service to our retail and installer customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a friendly and professional manner.
  • Assist customers in selecting merchandise, providing recommendations and promoting related items.
  • Support store management in achieving sales goals and objectives.
  • Process exchanges and returns, addressing customer complaints and resolving issues in a timely and professional manner.
  • Operate brake lathe and other store test equipment, performing various in-store services for customers.
  • Occasionally drive a delivery vehicle to make deliveries, meeting company driving eligibility requirements.
Requirements
  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.
  • Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service.
  • ASE certification.
What We Offer
  • Competitive wages and paid time off.
  • Stock purchase plan and 401k with employer contributions starting day one.
  • Medical, dental, and vision insurance with optional flexible spending account.
  • Team member health and wellbeing programs.
  • Tuition educational assistance programs.
  • Opportunities for career growth.

O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals with disabilities and will provide reasonable accommodations as needed.

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