Customer Service Coordinator

1 week ago


Bothell, Washington, United States City of Bothell, WA Full time

Are you passionate about delivering exceptional customer service and support? Do you thrive in a fast-paced, dynamic environment?

About the Role

We are seeking an experienced Customer Service Specialist to join our team on a part-time basis. As a key member of our customer service team, you will be responsible for providing top-notch support to our customers, answering inquiries, resolving issues, and ensuring seamless communication.

In this role, you will have the opportunity to work with a diverse range of customers, from residents to businesses, and provide personalized assistance to meet their needs. Your excellent communication skills, empathy, and problem-solving abilities will make you an invaluable asset to our team.

Key Responsibilities
  • Provide exceptional customer service via phone, email, and in-person
  • Analyze and resolve customer complaints and issues in a timely and professional manner
  • Develop and maintain strong relationships with customers through effective communication and follow-up
  • Collaborate with colleagues to achieve team goals and objectives

We offer a competitive salary of $28.94 - $36.80 per hour, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as paid time off and holidays.

About Us

The City of Bothell is committed to being a safe, equitable, and inclusive workplace and community. We value diversity, equity, and inclusion, and strive to create an environment that promotes respect, empathy, and understanding. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply.



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