Customer Service Professional
5 days ago
Overview: MedTeam Staffing is seeking a skilled Customer Service Representative to join our team in Indianapolis or remotely. As a Contract Call Center Representative, you will interact with customers to provide information and resolve complaints.
Salary: $21 per hour (W2 pay rate)
Job Responsibilities:
- Resolve customer service or billing complaints by exchanging merchandise, refunding money, and adjusting bills.
- Contact customers to respond to inquiries or notify them of claim investigation results and planned adjustments.
- Refer unresolved customer grievances to designated departments for further investigation.
Requirements:
- Verbal and written communication skills
- Attention to detail
- Customer service skills and interpersonal skills
- Ability to work independently and manage time
Benefits: Benefits are available to qualified candidates.
About Us: MedTeam Staffing is a leading staffing agency providing top talent to various industries.
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