Customer Service Professional

5 days ago


Indianapolis, Indiana, United States MedTeam Staffing Inc. Full time
Job Title: Customer Service Representative

Overview: MedTeam Staffing is seeking a skilled Customer Service Representative to join our team in Indianapolis or remotely. As a Contract Call Center Representative, you will interact with customers to provide information and resolve complaints.

Salary: $21 per hour (W2 pay rate)

Job Responsibilities:
  • Resolve customer service or billing complaints by exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or notify them of claim investigation results and planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.


Requirements:
  • Verbal and written communication skills
  • Attention to detail
  • Customer service skills and interpersonal skills
  • Ability to work independently and manage time


Benefits: Benefits are available to qualified candidates.

About Us: MedTeam Staffing is a leading staffing agency providing top talent to various industries.

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