Customer Service Representative

5 days ago


Indianapolis, Indiana, United States J&G Advance, dba A-1 Cash Advance Full time
Job Overview

We are seeking a Customer Service Associate to join our team in providing exceptional customer service and assistance with short term financial needs.

The ideal candidate will have previous experience in customer service, cash handling, or other related fields, and possess excellent written and verbal communication skills.

As a Customer Service Associate, you will be responsible for helping customers obtain a small loan to meet their short term financial needs. You will handle customer inquiries, provide information about products and services, troubleshoot and resolve product issues, and document and update customer records based on interactions.

The company offers competitive pay and a fun and safe work environment. With over 20 years of experience in the industry, we understand the importance of building strong relationships with our clients and providing them with the best possible service.

Key Responsibilities
  • Handle customer inquiries and provide assistance with short term financial needs
  • Provide information about products and services and help customers make informed decisions
  • Troubleshoot and resolve product issues in a timely and professional manner
  • Document and update customer records based on interactions

Estimated salary: $40,000 - $60,000 per year, depending on experience.



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